The following resources can help you to engage effectively with CALD employees, including migrant workers. These resources cover cultural awareness, communication and training, recruitment and onboarding, visas, sponsorship and skills recognition, employing First Nations peoples, and wrap-around settlement services for families of CALD workers.
A very easy to use resource providing information on the cultural background of Australia’s migrant population. You can filter by country or religion, and content covers everything from greetings, dates of significance, statistics and etiquette through to core concepts, communication, business practices and more.
A series of free micro-credentials including cultural diversity in the workforce, cultural inclusiveness and cultural responsiveness.
A resource designed specifically for businesses hiring employees from culturally diverse backgrounds. Content covers cultural differences in the workplace, language barriers, cross cultural communication, recruitment, legislation, onboarding and post-placement mentoring.
A free self-assessment tool based on international best practice. The Tool is designed to support employers, managers and human resources personnel as they work to promote cultural diversity and engage in anti-racism in the workplace. Includes a downloadable resource.
A one page guide with simple questions you can ask to help measure cultural diversity within your organisation.
This toolkit has been developed to respond to the information needs of rural and regional communities looking to settle migrants locally, be they migrants coming in from big Australian cities or overseas, entrants to Australia on skilled working visas or on humanitarian grounds.
A downloadable resource for understanding bilingualism and guidelines for recruiting, employing and working with bilingual staff in your organisation.
The LOTE (Languages Other Than English) Agency is a service social enterprise that offers fee for service research, training, communications, service design, in-language content and more.
Inspired by the iconic Humans of New York, New Humans of Australia shares the true stories of migrants – the difficulties they overcome and what they contribute – in order to celebrate multiculturalism, build awareness of migrant experiences, and to make new arrivals feel welcome.
Report (2024) on racism in Australia, commissioned by the Australian Human Rights Commission. It includes powerful first person experiences as well as statistics and recommendations.
A wealth of information for business wanting to hire or who have employed refugees in their workforce, covering inclusive recruitment, what to do on Day 1, visas, and more.
Advice on building a culturally diverse workforce through recruitment, workplace adjustments, upskilling and training.
Information and advice on sponsoring and employing overseas workers.
A resource designed specifically for businesses hiring employees from culturally diverse backgrounds. Content covers cultural differences in the workplace, language barriers, cross cultural communication, recruitment, legislation, onboarding and post-placement mentoring.
Information on the range of visas available that allow skilled workers to come to Australia to live, work and use their skills.
Information on skilled occupation pathways for migrants, including a searchable skilled occupations list and related visas options.
A table that lets you compare sponsored visas for skilled workers. You can sponsor someone to come to Australia permanently or temporarily to fill a nominated skilled role.
Information on Queensland-specific visa options for skilled and business visa subclasses. State nomination is managed by the Queensland Government through Migration Queensland, in collaboration with the Department of Home Affairs.
Information for migrants already living in Queensland on how to have their overseas trade or professional skills and qualifications formally assessed and recognised in Australia.
Workforce Abundance provides a wraparound service for sourcing skilled workers from a global talent pool – from recruitment and migration through to business support and post placement support for the employee. This is a fee for service organisation, but you can book a free call to discuss your businesses needs and obtain a quote
Information for both First Nations employees and their employeers, covering content such as offering flexible work conditions around Sorry Business, and being aware of the importance of cultural, family and kinship obligations for First Nations employees.
This thirty-minute video provides a very clear and informative introduction to best practice language and engagement, how to understand the land you operate on, and how to incorporate a Reconciliation Action Plan (RAP) of Statement of Reconciliation. It also outlines the difference between acknowledgement of Country and welcome to Country, and offers advice on how to include one in your business.
This map is an interactive tool that attempts to represent the language, social or nation groups of the Aboriginal and Torres Strait Islander peoples. It shows the general locations of larger groupings of people which may include clans, dialects or individual languages in a group.
An interactive map on diverse Queensland Aboriginal and Torres Strait Islander languages.
Advice on Reconciliation Action Plans and how to develop one for your business. Some content is fee for service.
A suite of resources including a culturally safe workplace checklist, webinars, information on protocols, capability building, recruitment and working with Aboriginal and Torres Strait Islander employees
RAILS provides free immigration advice, legal assisance and legal education around visas to immigrants, refugees and asylum seekers in Queensland.
Tafe Qld are service providers for the federally funded Adult Migrant English Program (AMEP). This is a free program for migrants on particular visas who are struggling with limited English skills. This program may also be valuable to spouses and adult family of migrant workers.
Guide to Healthcare in Qld covering Interpreters, Hospitals, Doctors, Specialists, Emergency, Vaccination, Medicine, Health cards and more. This resource is available in English, Arabic, Burmese, Dari, Farsi, Somali and Swahili
The Life Skills training workshops and modules support newly arrived clients on their settlement journey, providing essential information and guidance for a smooth transition into their new lives.
Support and information for international students covering before, during and after study, student rights, financial assistance, post-study work rights and migration pathways.
An extensive list of links and resources for adjusting to life in Queensland. Topics covered include driving and public transport, education, environment, health and communities, law and safety, job, business and industry, culture, and migration from overseas.
Information on the cities and regions of Australia, developed and provided through an informative, migration-focused lens. Topics include how to search for properties and jobs, demographics, plus education and investment opportunities.
The directory lists culturally and linguistically diverse community organisations that offer information, advice, support and networking opportunities to migrants and people from CALD backgrounds.
Community playgroups provide an opportunity for migrant families to meet local families, play with other children aged 0-5, and connect with your community. All families are welcome at community playgroups. Some playgroups also focus on specific cultural and language groups.