Advocacy Digital Future of Work Report » Business Chamber Queensland

Unlocking Queensland’s digital future

For the third time in 2025, the Digital Future of Work Report is leading the conversation on the evolving nature of work and supporting businesses to prepare for both the risks and opportunities in a digital future.   

This research series, supported by Australian Retirement Trust, sets out emerging digital trends in the workplace and allows Queensland businesses, industry, and government to track trends, respond, plan, and invest for the future.

Download the 2025 Report.

82% of Queensland businesses
say leadership skills are needed to drive effective use of AI and other digital technologies.
More than half of Queensland businesses
report a strong or critical need for new skills and retraining to cope with technological change.
79% of Queensland businesses
see a need to simplify workflows through automation.
81% of Queensland businesses
are focused on improving digital customer engagement.

The 2025 Digital Future of Work Report

The 2025 Digital Future of Work Report reveals 7 in 10 Queensland businesses only have a basic or below understanding of AI and its applications for their business, and only 3.3% consider themselves experts in the field.  

Alongside their workforce, supply chains, customers and communities, Queensland businesses are eager to maximise the opportunities AI and digital transformation presents, but almost one in four are still struggling to keep pace with rapid technological change.  

This ‘tech fog’ which has weighed down Queensland businesses in the past is starting to lift but remains persistent as leaders grapple with the rise of AI, new skills requirements and workforce shifts. 

Find out more by downloading the report below.

The 2024 Digital Future of Work Report

The 2024 Digital Future of Work Report led the debate on the evolving nature of work and supported businesses to prepare for both the risks and opportunities presented by technological change in the workplace. 

Download the report here

Future of Work Report 2022

The 2022 Future of Work report explored key findings on workforce, workplace and work life for Queensland businesses, and provided recommended actions for business, government and industry to remain competitive and resilient long-term.

Read the report here.

About Australian Retirement Trust

One of Australia’s largest super funds, 2.4 million Australians trust us to take care of over $350 billion in their retirement savings.

We’re building on a strong legacy of partnering with employers, winning Chant West’s Corporate Solutions Fund of the year the last 10 years in a row.1

As an employer with Australian Retirement Trust, you can benefit from our:

  • secure Employer Online payment facility
  • easy-to-use payment clearing house
  • specialist support when you need it.

Your employees who are members with us benefit from our:

  • focus on strong long-term performance
  • focus on lower fees and better services
  • everyday deals and discounts.

1. Awarded as Sunsuper from 2016 to 2021 and as Australian Retirement Trust from 2022 to 2025. Past performance is not a reliable indicator of future performance. Ratings and awards are only one factor to be taken into account when deciding to invest. For award information see art.com.au/awards.

 

The logo for Australian Retirement Trust

 

Download the 2025 report