Workplace support

Employing staff, like any human relationship, can be fulfilling and rewarding – but of course it can also be complex and challenging.

Regulations and workplace policies surrounding this important relationship are constantly changing and keeping up is not easy. That’s where we step in.

Business Chamber Queensland is here to help. Every single month, our Employer Assistance Helpline receives around 800 calls and emails from business owners and human resource managers just like you.

Talk with one of our employment law specialists to get the support you need – when and where you need it.

Become a member

Become a member to receive access to expert HR support

Employer assistance helpline

A team of expert advisors are just a phone call away. When you’re a member, our Employer Assistance Helpline is your direct line to a comprehensive range of free HR advice and services. We can talk you through concerns including employee counselling, redundancy, union activity, leave entitlements, and general workplace health and safety. As a member, you qualify for free experienced and impartial advice on a range of issues including:

hiring staff on the right awards and with the right paperwork
paying employees correctly
calculating overtime, penalty rates, entitlements and leave
enterprise bargaining
protecting yourself with the right HR policies
industrial relations and union issues
downscaling your workforce
restructuring
responding to employee grievances and employee and industrial claims and, much more

Helpline hours: 8.30am to 5.00pm Monday to Thursday and 8.30am to 4.00pm Friday.
Call 1300 731 988

BECOME A MEMBER

My HR Manager

We’re sure you didn’t get into business to waste valuable time and energy focussing on complicated HR management issues. Business Chamber Queensland’s HR resources mean you can spend your time focussing on business, while our workplace relations experts ensure your compliance requirements are being met and your single most important asset – your people – are protected.

We take the stress out of HR management. Business Chamber Queensland’s Workplace Advisory Services team are here to help you to navigate your way through the many employment issues you need to be across.

Let us be your HR Manager

Our My HR Manager service is available to businesses who may not have a dedicated HR or industrial relations team inhouse or want assistance in developing their team’s knowledge and skills. This is an invaluable resource. We look forward to working with your business and lifting the HR load from your shoulders.

Download more information on the My HR Manager service HERE.

HR consulting service

Our HR consulting work is an additional service that sits outside of Business Chamber Queensland membership benefits. Consultancy is available to members for a nominal hourly fee.

Non-members are also welcome to engage our consulting team.

HR products

We understand that any practical HR support we can offer your business is valuable.

That’s why we’ve created a series of templates including employment letters, agreements and performance plans to support you with managing your team. These are all available for purchase.

Discipline and Termination Kit
Redundancy Letter Template Kit
Performance Improvement Plan (‘PIP’) template
Non-Disclosure Agreement Template
Settlement Agreement Template (Deed)

Click here to purchase a template.

Free templates

Did you know Business Evolve Members receive free access to a number of the above templates with all other memberships enjoying a discount. Become a Member Here.

The Essential 5 training program

The Essential 5 training program is an online program that covers the five most relevant employee topics. Education and awareness are key to compliance and our Essential 5 program helps your employees meet their obligations and is a valuable guide to you meeting your responsibilities.

This program covers:

Alcohol and drugs in the workplace
Anti-bullying and anti-harassment for employees (AU)
Communicating effectively in the workplace
Ethics: Introduction to workplace ethics
WHS fundamentals for employees (AU Model Laws)

The Essential 5 training program is available in all membership levels. To access the program email or call us today. We can arrange payment (where needed) and get you set up, ready to start your training immediately.

Workers’ Compensation Helpline for Employers

CALL 1300 365 855 

Email your question

WorkCover claims can be complicated. We’re here to help.

From navigating a new workers’ compensation claim, appealing a claim, to managing an employee’s return to work, free advice and support is just a phone call away.

The Worker’s Compensation Helpline is available to all Queensland Employers. It’s obligation free and completely independent from WorkCover and the Office of Industrial Relations.

The Worker’s Compensation Helpline provides FREE support with:

Applicable time frames
Journey claims

Reviews and appeals

Return to work advice

Steps in the process

Where to find information

Who to speak to

For further information, visit WorkSafe.
WorkSafe.qld.gov.au is the official home of:

Workplace Health and Safety Queensland
Workers’ Compensation Regulatory Services
WorkCover Queensland