Employer Assistance Services
Membership is your direct pathway to professional workforce support from the Business Chamber Queensland Employer Assistance Team. The team is right beside you from the time you hire an employee, right up to when things may become more complicated. Our expert team of HR Advisors provide professional assistance when you need it most.
Business Chamber Queensland's core business is helping Queensland businesses stay compliant and avoid the costs, fines and penalties which come from managing people in the workplace.
Helpline hours: 8.30am to 5.00pm Monday to Friday.
Get the right advice
Our team of employment law specialists' fields more than 800 calls from business owners and people managers every single month over our Employer Assistance Line.
Join Business Chamber Queensland and you can call us anytime, for free, to get experienced, measured and impartial assistance on:
- hiring staff on the right Awards and with the right paperwork
- paying employees correctly
- calculating overtime, penalty rates, entitlements and leave
- enterprise bargaining
- covering yourself with the right HR policies
- industrial relations and union issues
- downscaling your workforce
- responding to employee grievances and Fair Work claims
- much more
What businesses like yours say about us:
"Not only did using Business Chamber Queensland's Employer Assistance Line save the cost of engaging a lawyer, I feel the matter was resolved with less conflict and in a more timely manner. I would be happy to recommend the Employer Assistance service to any employers."
Troy McLachlan - GM, Future Financial
"Thanks for your timely and accurate advice. You have been invaluable as a source of knowledge and a sounding board to discuss sensitive staffing issues. Your advice gives me reassurance that correct procedures are followed from a HR perspective when dealing with 53 staff on a daily basis."
Leif Mikkelsen - GM, Chameleon Print Group