Identify and mitigate psychosocial hazards in your workplace

Psychosocial risks are now a core focus of workplace health and safety regulation in Australia. Businesses have a legal duty under the Work Health and Safety Act to identify, manage, and minimise psychosocial hazards that may contribute to stress, burnout, conflict, and psychological injury.

Our Psychosocial Risk Assessment Service provides businesses with a structured, evidence-based approach to identifying psychosocial hazards and implementing effective control measures. This service strengthens compliance, builds workplace resilience, and enhances employee wellbeing.

Identify and mitigate psychosocial hazards in your business

What you can expect from a Psychosocial Risk Assessment

Comprehensive psychosocial hazard assessment

Using a validated assessment tool, we analyse workplace systems, behaviours, policies, and environmental factors to identify psychosocial hazards. This includes confidential employee surveys, targeted interviews, and a detailed review of business practices to uncover risks associated with workload, role clarity, conflict, aggression, or inadequate support.

Tailored risk management plan

Following the assessment, we prepare a detailed, customised risk management plan. Recommendations may include workload management strategies, escalation pathways, grievance and conflict procedures, provision of wellbeing resources, and improvements to leadership and communication practices.

Policy and training development

Our specialists review existing policies and deliver improvements that address psychosocial risk factors. We also develop and deliver tailored training for HR teams, leaders, and employees on identifying, responding to, and mitigating psychosocial hazards, helping embed a culture of safety and awareness.

Monitoring, review and continuous improvement

We establish a structured review process to evaluate the effectiveness of implemented control measures. Regular monitoring, data collection, and policy updates support continuous improvement and sustained compliance with legislative standards.

Key benefits

⚬ Enhanced employee wellbeing, morale, and engagement

⚬ Stronger compliance with Work Health and Safety psychosocial obligations

⚬ Reduced exposure to legal, financial, and reputational risks

⚬ Lower absenteeism and turnover

⚬ A more resilient, productive, and psychologically safe workplace

Identify and mitigate psychosocial hazards in your business

Protect your employees and your business by identifying and mitigating psychosocial hazards in your workplace with support from Business Chamber Queensland. Ensure your business is safe, productive, and sustainable.

Contact our Workplace Advisory Services team

Call: 1800 787 072
Email: [email protected]
Visit: www.businesschamberqld.com.au

Testimonial

“As a small business, we don’t have an HR department, but we still have to navigate complex HR and IR legislation. We care a lot about our team dynamic and creating a positive and flexible work environment. The Chamber’s HR support has been really valuable in helping us do that. Some members of the Workplace Relations team at the Chamber have given us so much more than we ever expected in terms of support and guidance. I would never hesitate to reach out with questions.”

Andrea Herklots, Owner, EveryBody eBikes