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In-house HR support

Expert HR support when and where you need it

Our in-house HR service package, MyHR Manager, is designed specifically for Queensland employers who want professional HR support without the cost of a full-time HR employee.

MyHR Manager provides hands-on support on everything from day-to-day people issues to complex workplace challenges. With MyHR Manager, you can spend your time focussing on your business, while our HR experts help you run a safe, compliant and productive workplace.

How MyHR Manager works

With MyHR Manager, you choose a service package level to suit your needs.

We assign a dedicated HR Manager to your business, and they work with you however you need it – whether that’s in-person at your workplace or online. You can choose from regular service options, including weekly, fortnightly or monthly.

Whether you’re navigating the Fair Work Act, resolving a performance concern, hiring new staff, or improving your workplace culture, your HR specialist is there to help.

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Our in-house HR services

Here are some of the ways we support Queensland businesses through MyHR Manager:

HR operations and compliance

Employment contracts and onboarding
Policies, procedures and handbooks
Award interpretation and pay compliance
Record-keeping and HR systems
HR audits and risk reviews

Performance and conduct

Managing performance concerns
Support with reasonable management action
Performance Improvement Plans
Misconduct and disciplinary processes
Training managers on best practice

Workplace culture and engagement

Improving communication and leadership capability
Culture surveys and action planning
Team development / conflict resolution
Change management

Workforce strategy

Workforce planning and role design
Leadership coaching
Organisational structure review

Recruitment

Recruitment support (job ads, shortlisting, interviews)
Onboarding and probation
Training and development

Termination, redundancy and exit processes

Planning and consultation
Compliance with employment law, awards, enterprise agreements and Fair Work Act requirements
Communication and employee support
Documentation and record-keeping
Manager coaching

Transparent and affordable pricing

With our MyHR Manager service packages, you can access expert HR support at a fraction of the cost of an in-house HR team. Packages start at $2,000 per visit.

Why choose our workplace mediation services

Local expertise: Our Queensland-based experts understand local industries, workforce challenges and legislative obligations.
Hands-on, not just advice: We don’t just tell you what to do. We help you do it.
We’re independent and not-for-profit: We exist to provide practical, affordable support to businesses like yours.

Pricing

With our MyHR Manager service packages, you can access expert HR support at a fraction of the cost of an in-house HR team. You can choose the level of support that fits your business and scale up or down at any time.

MyHR Manager Essential

$2,000 (exc GST) per visit

Perfect for small employers needing ongoing HR help.

Essential Package inclusions

Regular scheduled HR support (onsite or online)
Contracts, letters and HR documents
General HR advice and issue resolution
Award and compliance checks
Policy updates
Unlimited email support

MyHR Manager Enhanced

$2,500 (exc GST) per visit

For growing employers requiring strategic HR capability

Enhanced Package inclusions

You access the same services as Essentials, plus:

Performance & conduct management support
Recruitment assistance
Culture and engagement actions
Training for managers
Annual HR compliance check

MyHR Manager – add-on services (extra $250 per hour, exc GST)

For more complex issues, we charge an extra $250 per hour on top of the package price.

Workforce strategy & planning
Leadership capability building
Change and culture programs
Complex issue management
Project support (EAs, investigations, restructures)

Contact our HR and industrial relations team

Call: 1800 663 471
Email: [email protected]