Our 2025 Digital Future of Work state tour continued with a visit to Mackay on 28 October. Local businesses in the room were energised by the discussion around digital innovation, particularly the opportunity arising from AI and automation.

Key takeaways from our exceptional panelists Kylie Porter, Anthony Connellan and Matt Oxlade included:

• AI will become as ubiquitous as workplace health and safety and now is the time for business leaders to step up and take control.
• Large-scale digital transformation requires people to change – and pairing up tech advocates with employees who are struggling can help the transition.
• Technology must be used to make people more effective and solution design should always remain human-centric.

Thank you to all the businesses who asked questions and shared their own experiences, and to Australian Retirement Trust for their ongoing support of the Digital Future of Work research series.