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28 September 2026

Five areas to consider when setting pay rates

For compliance, competitiveness and workforce sustainability

If you’ve ever found yourself worrying about whether you’ve got pay right, you’re not alone. Pay rates, classifications, and entitlements are among the most common reasons employers contact us.

When setting pay rates, we recommend employers focus on five key areas to help ensure compliance, competitiveness, and workforce sustainability.

1.Determine the legal minimum rate first

The starting point is identifying whether an employee is covered by:

  • A modern award
  • An enterprise agreement
  • The National Minimum Wage (if no award or agreement applies)
  • For most Australian employees, the applicable award sets the minimum rate based on the employee’s classification, duties, and industry. Employers cannot pay below these minimums.

    2. Check employee classification carefully

    Many underpayment issues arise because employees are classified incorrectly. In fact, misclassification is one of the most common compliance risks.

    At a café, for example, a junior casual food runner, a barista and a qualified cook might all be covered by the Restaurant Award, but they’ll likely sit at different classification levels, each with different minimum pay rates and entitlements.

    When selecting the classification, employers should assess:

    • Actual duties performed
    • Level of responsibility
    • Qualifications and experience
    • Supervisory responsibilities
    • A higher classification generally attracts a higher minimum wage.

      3. Include all pay-related entitlements

      The hourly rate alone is not enough. Employers must consider:

      • Overtime
      • Penalty rates
      • Shift loadings
      • Allowances
      • Casual loading
      • Annual leave loading (where applicable)
      • An employee may appear to be paid above the minimum hourly rate but still be underpaid if these additional award entitlements are not accounted for.

        4. Review market competitiveness

        Compliance is the minimum standard, not necessarily the right business strategy.

        Employers should benchmark against:

        • Industry pay rates
        • Local labour market conditions
        • Skills shortages
        • Competitor offering
        • 5. Monitor annual wage increases

          The Fair Work Commission reviews minimum wages annually.

          From 1 July 2026, the National Minimum Wage increased to $26.44 per hour ($1,004.90 per week), and modern award wages also increased. Employers should review payroll systems each year to ensure ongoing compliance.

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